Range Welcome Email Flow
t=0 Welcome to Range!
Subject: Welcome to Range!
Hi Florent,
I'm Dan Pupius, the CEO of Range. We founded Range because we were tired of ineffective meetings and feeling disconnected from our teammates around the world. We know teamwork can be both more effective and more human, no matter how close or far you are.
Today, thousands of teams use Range to:
Know what's going on, on remote and distributed teams
Have fewer, more effective meetings
Build team connection and culture
As a next step, schedule a complimentary 30 minute consultation with our Team Effectiveness Coach. We’ve learned that everyone knows they’re wasting time in meetings, but they aren’t always sure what to do. Our Team Effectiveness Coach will quickly review your current meeting practices, pinpoint time wasters, and provide personalized recommendations for your team — both within Range and outside of it. Book time here.
Dan
t=0 Help with Range onboarding
Subject: Help with Range onboarding
Hi Florent,
I am a teamwork expert at Range and wanted to introduce myself as a resource to help you improve teamwork on Range.
I’d recommend checking out these two resources to help get started:
Breaking down silos - Tips for building a more effective team and improving communication
Team effectiveness guide - A guide to building strong communication practices with your team
Are there specific issues your team is struggling with? I can share a few other suggestions.
Best,
Sean
t+2d Follow-up
Subject: Assistance with Range onboarding
Hi Florent - Were you able to successfully onboard your team to Range?
Since building a team culture in a remote-first world is hard, I wanted to share some final tips. The best team building questions and some fun online drawing games have really helped other teams get to know one another and share some laughs.
If any questions come up or you want tips and tricks for utilizing Range, feel free to book a time that is convenient: calendly.com/seanhoag
Best,
Sean
t+3d Spotlight: Check-ins
Subject: Save your team hours each week with Check-ins
Hi Florent,
Range is here to make remote collaboration and teamwork easier. It all starts with the Range Check-in, async status updates with some secret powers:
Delightful and quick to write with integrations that pull in all your work
More human with mood sharing and team-building questions
More transparent with visibility in Range, Slack, email, and more
Drag and drop or
Teams at Google, Twitter, Carta and more, use Check-ins to replace or supplement meetings — so that they can have more dedicated heads-down time.
Try writing your first Check-in!
Thanks,
Sean
P.S. Read about how teams at Adobe, Wellthy, and InformedK12 use Range
t+4d Best Practices
Subject: Who likes a 9am standup?
Hi Florent,
We all like our teammates, but joining standup first thing in the morning is not always fun. We’d rather be having a cup of coffee and settling into our work.
Standups are often scheduled first thing in the morning because they help teammates plan their day. With Range, everyone can plan their day on their own time, sharing a check-in when it makes sense for them. Then, they can find time to meet with their team on their own time—maybe later in the morning.
Check out this video from Range’s VP of Engineering Jean Hsu on how she uses Range to start her day.
Sean
t+5d Social Proof
Subject: How Informed K12 uses Range to increase accountability in standups
Hi Florent,
Sometimes, we end up having a bad standup: it runs long, interrupts someone’s work, teammates zone out, or folks don’t actually get the info they need. These types of problems are okay if they happen every now and then, but if they start to be more frequent, it’s time to think about changing up your standup.
Ethan, a manager at Informed K12 (and formerly at Twitter for many years), uses Range to replace the accountability portion of his team’s standup. They use Range to share written Check-ins before meeting face-to-face over video.
“It makes it really easy to see what people are working on, how they’re connecting and following up with each other without having to chase those updates down. It’s been great, and a real pleasure to have this part of my manager life taken care of.” - Ethan, Informed K12
Want to learn more? Check out how Ethan’s team uses Range.
Sean
t+7d Webinar
Subject: Intro to Range Webinar
Hi Florent,
Do you want a hands-on tour of how to reduce meeting load and improve teamwork with Range?
Sign up for the Intro to Range Webinar where I'll walk you through product features and share tips for getting started. We'll discuss best practices and how to get your team onboarded successfully.
See you there,
Sean
P.S. Can't make that time? Don't worry, you'll get a recording too.
t+10d Follow-up #1
Subject: Quick question
Hi Florent,
I’m Bhavika, a product manager at Range. I noticed you haven’t shared a Check-in yet. I’d love to know what’s stopping you to help you and other teams using Range find success! Are you having any of these issues?
Not sure where to start? Check out this guide to getting started.
Not sure if Range is right for you? Reply and tell me your goals.
Interested in something other than Check-ins? Learn about Meetings and Objectives.
Feel free to reply directly to this email as well.
Best,
Bhavika
t=15d Follow-up #2
Subject: Need help getting started?
Hi Florent,
I'm Jen, a founder of Range. I know getting started with a new tool can be overwhelming— figuring out features, changing your process, and sharing everything with your team. It all takes time.
Our team is here to help. We're a bunch of teamwork nerds—we love helping with your challenges like improving meetings, shifting to async communication, tracking OKRs, and more.
You can schedule time with our team right now to get help getting started with Range or just to get some insights into your team's processes.
Schedule a teamwork chat
Talk soon,
Jen